Reputation Management

Beyond Review Sites – Protecting Your Website Reputation

With Google and Bing making web reviews more visible, you’ve probably spent a lot more time concerned about getting and keeping great customer reviews.  And a lot more time trying to counter the effects of poor reviews.  Reviews from sites you may have never even heard of.  Sites with 10-year old reviews. For a growing…

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The Best Gift For Your Favorite Business ~ A Great Review

If you are wondering what to give your favorite small business this holiday season (or anytime!), give the gift of a review on Yelp, Facebook, Google, Open Table, or even a second-tier site like Yellow Pages or the Better Business Bureau. There is no better gift you can give your favorite small business than a…

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Avoiding The Yelp Newbie Review Filter

Great Yelp reviews can seem rare – even when you have lots of happy customers.  So it can be incredibly frustrating when that glowing, well-written five-star Yelp review from a valued customer gets filtered into oblivion.  If your business has been on Yelp for awhile, you can recognize one of these reviews right away.  The reviewer has…

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